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Support


Context Help

If you need to find anything in the hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A context menu will appear. It contains exhaustive info about all the operations that you can carry out on the given page. Each pop-up menu appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge selection of instructional videos describing how to work with our Control Panel. They're intended for those of you who want to see how things are getting done rather than only reading articles. Thus, anyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you are looking for, have a gaze at our extensive Frequently Asked Questions section, which comprises questions asked by real individuals and offers practical solutions. We frequently update our FAQ database with new articles in an attempt to embrace all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, we have a great team of customer service technicians available 24x7 and eager to assist you with any issue. Each support ticket you open will be answered in less than 60 minutes (the average trouble ticket response time being about 20 minutes), so you will never have to wait a long time to get an answer to your question.


All tickets gets answered in 1 hour (usually in about 20 minutes).

Contact Details

If you prefer a call or sending an email, here we are. (Hosting Only)

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 243894

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com

Only hosting related support here. For other Artglider services please click here.